How to Enable the New Intelligent Hub Catalog on Windows 10

After much waiting, the 20.03 console version of Workspace ONE finally brings us support for the new Intelligent Hub catalog for Windows 10! While there are still some missing features (we’ll get to that later) this finally aligns the Windows 10 catalog with the other platforms, namely Mac, iOS, and Android.

Hub Pre-Requisites

A few pre-reqs are required in order to enable this new catalog:

  1. Console must be upgraded to 20.03 (obviously)
  2. Intelligent Hub must be upgraded to 20.03 (obviously x2)
  3. Hub Services must be turned on (which also requires a Workspace ONE Access instance setup)
  4. Enable the “Intelligent Hub Catalog (Windows Desktop)” under Settings > Apps > Workspace ONE > Airwatch Catalog > General > Publishing Tab.
  5. “Source of Authentication for Intelligent Hub” must be set to “Workspace ONE UEM”

Let’s dive into the details on each of these.

Getting the correct console and client versions

First, ensure that your console is in fact on 20.03.0.0 or later. Click “About” in bottom left of your UEM console.

Next, we need to make sure the the hub versions on Windows 10 are also updated. If you have “Intelligent Hub Automatic Updates” checked, this should go out automatically to clients. But we still want to verify. On a client, load up “Apps & features” from the settings menu and find Workspace One. You’ll noticed 2 entries:

Workspace ONE Intelligent Hub – This is the new Hub UI components that show the catalog and hub information page. This is UWP (Universal Windows Platform) based. Click on “Advanced Options” to see the version. It should be 20.3.1.0 or later.

Workspace ONE Intelligent Hub Installer – This is the regular “agent” and handles the normal agent stuff like inventory, profiles, Bitlocker, etc. This should also be 20.3.1.0 or later.

Enable Hub Services

Enabling Hub Services “unlocks” the actual feature. You may have this already turned on if you are using this for iOS/Android. To check go to Settings > Configurations > Intelligent Hub.

Search “Hub” and then click on “Intelligent Hub”

If you go here and see a “Get Started” button, then you know that hub services is not turned on at all. Clicking “Get Started” will bring up a page to enter your Workspace ONE Access (which used to be called vIDM) URL and username and password.

Enter Workspace ONE Access URL and credentials

If you are in a shared SaaS environment, you can even request a cloud-tenant of Workspace ONE Access right there and walk through a short wizard to get it enabled.

Once Workspace ONE Access is setup and linked, you should see a page like this:

Enable New Hub Catalog

Now we need to “enable” the new catalog. To do so, click on the “Configure” button under “Catalog Settings” in bottom right

Select “Enabled” under “Intelligent Hub Catalog (Windows Desktop)”

Don’t forget to hit Save at the bottom.

Set Authentication to UEM

Finally, we need to set the authentication to be UEM and not Workspace ONE Access. The ability to use Workspace ONE Access for auth should be coming in a future release. To configure this, go to Settings > Device & Users > General > Enrollment Tab. Ensure “Workspace ONE UEM” is selected under “Source of Authentication for Intelligent Hub”.

Load the Catalog and Install some apps!

After all of these settings are saved, the catalog should now be enabled. To launch it, simple double-click the icon in the system tray.

Find your favorite apps and install away!

Just a reminder that some features aren’t fully implemented yet:

  • SaaS Apps
  • Horizon Apps
  • Uninstall Apps
  • App Statuses – You may notice that some app statuses (installing, installed, etc) may not be instantly updated.
  • Notifications – Hub Notifications aren’t fully implemented yet either.

I’ll keep this updated as new features become available.

Enjoy!

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